Browse answers before you reach support
Most questions we get come down to a handful of repeating topics — how to add money via bKash or Nagad, why a withdrawal is sitting in review, how to confirm a Rocket transaction, and how to reach us when none of that resolves the issue. We have grouped the answers below in plain terms so you do not need to open
a chat just to find out the account verification step. Each answer reflects the actual process on zitben77, not a general description. Where eligibility depends on your local law and your region, we say so clearly rather than making a blanket promise. If you are accessing from Bangladesh, check that your account details match your mobile wallet registration — that one step
clears the majority of payment-related holds. For anything not covered here, our support team is reachable through the channels listed further down this page.
- bKash
- Nagad
- Rocket