Reference

Read These Terms Before You Open an Account

These terms set out what you agree to when you use zitben77 — covering your account, wallet activity through bKash, Nagad, and Rocket, and how we handle disputes. Access to the platform depends on your local law and the eligible regions we serve.

Applies to all account holdersCovers bKash, Nagad, Rocket walletsEligibility depends on local lawUpdated terms take effect on noticeContact support for any query
zitben77 Read These Terms Before You Open an Account
HOW WE OPERATE

How We Apply These Terms to Your Account

These terms are not just policy text — they reflect how we actually run account management, wallet verification, and dispute resolution on a daily basis. If you have a question about how a rule applies to your specific situation, raising it with support is always the right first step.

Wallet Verification Before any withdrawal is processed — whether to bKash, Nagad, or Rocket — we verify the wallet number matches the name on your registered account.
Account Security Your account credentials are your responsibility. We will never ask for your PIN or password through chat or email — flag any such request immediately.
Data Retention We keep transaction and account records for as long as required by the applicable rules of the regions we operate in. You can request a summary of your data.
Dispute Resolution Disputes are handled through our support team first. If a resolution is not reached, the process set out in the full terms document applies — contact us to get a copy.
TERMS CONTACT

Reach Us About Any Terms Query

If something in these terms is unclear — whether it is about your account status, a wallet transaction via bKash or Nagad, or how a particular rule applies to you — our support team can walk you through it. We do not give legal advice, but we can explain how any term applies to your account in plain language.

Team online

Live Chat

Start a live chat from your account dashboard for immediate help with any terms question, wallet discrepancy or account access issue.

Email Support

Send a detailed query by email if your question needs a written response or involves a transaction record that needs review by our team.

Account Help Centre

Our help centre lists common terms questions with plain-language answers — covering wallet rules, account holds, and eligibility conditions.

Common Questions About These Terms

Below are the questions we hear most often about account terms, wallet rules, and what your rights are when something goes wrong. Every answer reflects how we apply the terms in practice — not just what the policy says on paper.

Yes. All wallet deposits — whether via bKash, Nagad, or Rocket — fall under these terms. Your wallet provider's own terms also apply separately to the transfer on their end.

We give notice of material changes through your registered account. Continued use after the notice period means you accept the updated terms. Check your account messages regularly.

Access and eligibility depend entirely on your local law and the regions we currently serve. Using the platform where it is not permitted is a breach of these terms and may result in account suspension.

Contact our support team through live chat or email with your registered account details. We will compile your transaction records and account data and send them to you directly.

First, check the wallet number you submitted matches your registered account. Then contact support with the transaction reference so we can trace and reconcile the transfer on our end.

These terms apply to every registered account on zitben77 — individual accounts only. Corporate or shared-account arrangements are not permitted under our current terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.